Pharmacy availability
MYDAWA: natural health products guide
MYDAWA in Kenya: how this online pharmacy works, how to read a supplement label and how products reviewed on NaturaToday are ordered with M-Pesa or COD.
How to verify before buying
Always check the manufacturer label, batch number and expiration date. If the product is not in physical stock, ask the pharmacist whether it can be ordered through their distributor — many botanical supplements are shipped directly to pharmacies on request.
How does MYDAWA work?
MYDAWA is a Kenyan online pharmacy, and its name comes from dawa, the Swahili word for medicine. Instead of walking into a shop, you browse health and wellness products on a screen and have your order delivered, which suits busy professionals and anyone who prefers to shop from home.
As with any licensed pharmacy, prescription medicine is supplied only against a valid prescription, while vitamins and wellness products can be ordered more freely. Online shopping makes it easy to compare labels at your own pace, so take a minute to read the ingredient list before you add anything to your basket.
How to order a product with payment on delivery
The products reviewed on NaturaToday follow their own path: they are ordered through the form on our product page or on the seller's page, not through a pharmacy app. NaturaToday is an information site; it does not sell products or take payment.
After you leave your name and phone number, an operator calls to confirm what you ordered and where it should go. The parcel is delivered to your door, and you pay when it arrives, in cash or by M-Pesa, if the seller offers this in your county. Ask on the call about delivery time to Mombasa, Kisumu or wherever you live.
What to check on the label
- Ingredients listed by name, including any herbal extracts and the form of each vitamin or mineral.
- Wording that identifies the product as a food supplement rather than a medicine.
- A batch number and an expiry date that leaves you enough time to finish the pack.
- Who made the product and who imports or distributes it in Kenya, with a contact address.
- How to store it once opened, for example with the lid tightly closed.
- Clear cautions for pregnant women, children and anyone on medication, and any local registration or KEBS mark shown.
Reviews you may want to read
Products reviewed on NaturaToday are ordered through the order form or the seller's own page. We do not confirm stock at any branch of this chain, so please check directly with the chemist.